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Updated by user Mar 08, 2019

Gas Leak went on for 6 months at their incompenance

Original review posted by user Mar 07, 2019

Kenneth Sims

I am a customer of Ferrellgas in the Somerset KY area and I am very upset. I am a elderly single man who has complained regard smelling gas and requested that someone check to see if I had a leak.

I was using way too much gas than I thought I should be using. ( this home Is my get away home - only there on weekends and holidays) when I'm not there I turn the furnace down to 40 degrees. So anyway I Smelled gas again, last weekend and this time I took Dawn Dish Washing Liquid and poured it all over the connection and it started bubbling like crazy. I call Ferrellgas and the service guy came out and fixed it.

I called three days in a row about being compensated for the major lost. And they said that I had never complained about leakage, and she in so many words accused me of tampering with the tank, but offered me a little gas to make me happy. I have never been so insulted in my life.. I did not accept the offer.

DO NOT USE THIS GAS COMPANY UNLESS YOUR DESPERATE !!!! IT'S NOT OVER FOR ME THINKING LAWSUIT

Location: Indianapolis, Indiana

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