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I went to their business to fill a propane tank. Once filled I went into pay . I handed them my credit card ( big mistake) , to pay for the 70.00 in propane they sold me. The employee then went into a back room to process the card and print a receipt. After about 5-7...
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1.1
#1132730
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We got natural gas out at our house so we discontinued the service with Ferrell Gas. They have left the tank out here for over six months. When we all they say that we will see it leave in th next day or so. Lies. I have to get the sheriff after that now.
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Anonymous
Opine2u

That's easy. Just send a certified letter immediately on terminating service with them. Advise that their tank is out front for pickup, and if it is not gone in 30 days it w...

1.0
#1050157
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Ferrellgas Propane Tank Refill Review

Delivery I paid over a week ago for propane and still don't have it.. This is insane.. This company is horrible
1.0
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Additional Fees
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Value for money
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#1005724
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I have been a customer with Ferrell gas in Campbellsville for about 10 years. I have been calling daily for information about a delivery date for my completely empty tank. I placed my order on December 10th. 4 days later all they can tell me is that delivery will be by...
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1.7
I didn't like
  • Delivery service
#973063
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I ordered propane on 07/20/16, and asked them to fill the tanks. I use the propane for my swimming pool and hot tub. They came out on 07/27/16 and filled the tanks. I was not home, and the tanks were empty, so after filling the tanks, they shut off the propane,...
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Anonymous
Anonymous

The technician is not allowed by protocol to turn on the gas after he has completed a leak test when the customer is not home, this is due to not knowing what appliances the c...

1.0
I didn't like
  • Inability to use product
  • Customer service
  • Delivery service
#891044
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Ferrellgas - Ferrell Gas is a bunch of thieves

Ferrellgas is a bunch of *&$%ing thieves. Every year I have to go through some sort of BS with them. Have never had a year where I wasn't overcharged, charged for B.S. tank tests, or double charged for tank rental fees. If it wasn't for the fact that my local propane guy is just as much a thief, I'd tell them to come and remove their tanks. Can always count on some sort of annual customer service issue I have to call them on.
#811751
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I am a retired teacher, 92 years of age. I have been with this co.( although it has been sold to a different name) since 1947--69 years. I have always been on budget pay. My house burned in January, 2010 , completely destroyed. I lived elsewhere for a year. In that...
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Motley, Minnesota
#805438
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Ferrellgas - Worse Customer Service Ever
Ferrellgas - Worse Customer Service Ever
Ferrellgas - Worse Customer Service Ever
Ferrellgas - Worse Customer Service Ever
I did not have a choice when I bought my house 8 years ago as to who supplied my propane. But from the start it's been a horrible experience dealing with Ferrellgas, several missed deliveries resulting in no gas in the lowest temperatures of Winter. After finding out...
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1.4
I didn't like
  • Delivery and customer service
#797681
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Ferrellgas Propane Review

Put me and my family in a very dangerous situation. I got gas and the driver didnt shut off the intake valve. So for ten days i had 300 galloons of gas leaking out. Couldve blew for over ten days. But whats sad is not even corporate office cares that this happened. Never returned my call. Myself and my family couldve been blown up anytime in ten day stretch. Bad company.
#793697
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Ferrellgas or best propane are the most crooked propane service their is. Their is a company in my area selling propane for $1.19 a gallon. They tried to charge me $1.72 a gallon. So I called them, asked if they could explain to me why their is a 53 cent difference....
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#788745
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