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we sold my mothers house after her death i called personaly told them i wanted the tank picked up told them how much gas was in it 20 % which she calculated at 167.00 after several calls trying to figure out why the refund was never recived she finaly tells me the new...
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I didn't like
  • We were screwed
#1347576
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We installed a new heating system. We called Ferrellgas, paid our money up front, they came out to set up the tanks. The gentlemen put up every reason why he could’t set the tanks even going so far as to say it would obstruct our view. He measured the length with my...
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#1326091
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Ferrellgas - CHARGE FOR ESTIMATE

I had called them to give me an estimate on what it would cost for gas nobody ever told me they were going to charge me for the estimate first they called me and now they're mailing me bills for $46.94. That's some scam missing required information
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
Website
#1304768
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February 2018.Gas was paid for,$575.00 by State.They put in 257.oo and stole the rest saying They didnt want to do buisness with me for no reason.They wanted to wait 5 days when I was out of gas and told me id be charged $80.00 for " early delivery" if I didnt wait.I...
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1.0
#1263914
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Ferrellgas - Not good

In the past ten years of trying to use your location here there has been over a dozen times we have tried to get a tank refill during regular hours and out is closed. This is sad
1.0
Details
Reliability
#1222865
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We purchased the property in December 2016 and in February of 2017 made contact with the Nissley Propane (the name on the tank) to attempt connect a regulator for our gas fireplace. I was informed the company was sold approximately 8 years prior to another company and...
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1.0
Manheim, Pennsylvania
I didn't like
  • Customer service
  • Delivery service
  • Delivery and customer service
#1194537
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We habe to pre pay to get propane & thats ok. But tgis will ne the 2nd weekend we are left with no heat due to no propane delivery!! Paid part Friday and the rest Monday morning and now its Saturday and -4 degrees amd we are screwed..FU ferrell gas we will get our...
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Anonymous
Anonymous

You may have unrealistic expectations. In the middle of February with subzero temps, routes can have lead times of up to a week. It is your responsibility to call in when you ...

1.2
#1186789
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First tank delivery date the company no-showed. 2nd tank delivery and set-up date the company delivered a tank. Third time's a charm the company finally hooked up my tank. No one informed us it needed to be inspected before fill. By the time it was inspected there were...
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Anonymous
Anonymous

I agree this is one of the worst companies I have ever done business with. Their office staff is rude and made accusations we where refilling our own tank even though it has t...

1.0
#1179339
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I'm on social security, and live in Oklahoma. I am unable to pay for it in full all at once. I was offered the bill pay account. First year 2015-2016 a warm winter I paid $89 month. Both ferrellgas, and I realized it was to much. I was offered to pay $46.04 monthly in...
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1.0
#1175456
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Contact Ferrellgas

Mailing Address:
Ferrellgas Customer Care Center
103 South Main
Ottawa, Kansas 66067
United States
Phone:
(888) 337-7355
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Ferrellgas - Terrible service

Took a payment for 100 gallons of propane waited 12 days for delivery filled 25 gallons over sent a bill for 40 dallors crooks they seem to be more interested on impressing there investers on there website by ripping off there customers
#1171496
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