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When they delivered gas to my tank, their connector was leaking. When I pointed out that I was paying for that leak, their driver was unconcerned. Furthermore, they volume corrected the delivery to 60 degrees Fahrenheit, even though the temperature was only about 32...
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Anonymous
Anonymous

The meter measuring gallons is inspected by your state Weights and Measures Department. Complain to them.

1.0
I didn't like
  • Being cheated
#1392748
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Stay AWAY From Ferrell Gas Monday Sept. 17th I called around to different gas companies getting quotes. Was given quote of $1.09 Gallon from Ferrell gas, so I told the lady I would like to order 200 gallons. They asked about information that would be on a metal tag,...
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1.4
New Town,North Dakota
#1369365
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Had a leak under the house. Delivery man red tagged the tank and put a lock on the inlet. No problem with that at all. Safety first! Had a plumber find and fix the leak. Called to have the tank hooked back up. Was told it would be 5 damn days before the guy would come...
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#1367593
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we sold my mothers house after her death i called personaly told them i wanted the tank picked up told them how much gas was in it 20 % which she calculated at 167.00 after several calls trying to figure out why the refund was never recived she finaly tells me the new...
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I didn't like
  • We were screwed
#1347576
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We installed a new heating system. We called Ferrellgas, paid our money up front, they came out to set up the tanks. The gentlemen put up every reason why he could’t set the tanks even going so far as to say it would obstruct our view. He measured the length with my...
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#1326091
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Ferrellgas - CHARGE FOR ESTIMATE

I had called them to give me an estimate on what it would cost for gas nobody ever told me they were going to charge me for the estimate first they called me and now they're mailing me bills for $46.94. That's some scam missing required information
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1304768
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February 2018.Gas was paid for,$575.00 by State.They put in 257.oo and stole the rest saying They didnt want to do buisness with me for no reason.They wanted to wait 5 days when I was out of gas and told me id be charged $80.00 for " early delivery" if I didnt wait.I...
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1.0
#1263914
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Ferrellgas - Not good

In the past ten years of trying to use your location here there has been over a dozen times we have tried to get a tank refill during regular hours and out is closed. This is sad
1.0
Details
Reliability
#1222865
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We purchased the property in December 2016 and in February of 2017 made contact with the Nissley Propane (the name on the tank) to attempt connect a regulator for our gas fireplace. I was informed the company was sold approximately 8 years prior to another company and...
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1.0
Manheim,Pennsylvania
I didn't like
  • Delivery service
  • Customer service
  • Delivery and customer service
#1194537
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Contact Ferrellgas

Mailing Address:
Ferrellgas Customer Care Center
103 South Main
Ottawa, Kansas 66067
United States
Phone:
(888) 337-7355
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We habe to pre pay to get propane & thats ok. But tgis will ne the 2nd weekend we are left with no heat due to no propane delivery!! Paid part Friday and the rest Monday morning and now its Saturday and -4 degrees amd we are screwed..FU ferrell gas we will get our...
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Anonymous
Anonymous

You may have unrealistic expectations. In the middle of February with subzero temps, routes can have lead times of up to a week. It is your responsibility to call in when you ...

1.2
#1186789
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