filters
State:
Show
City:
Show
Product:
Show
I had my gas delivered quickly today but the man could not or didn't know how to light the pilot light!! He said I would have to have a service tech come out on Friday and that would cost me $85 an hour. I was so blasted mad that he didn't know what he was doing but he...
Read more
2.9
I didn't like
  • Being cheated
  • Driver could not light pilot light no heat
#1409390
Reply to reviews
Show

Ferrellgas - Informative

No Complaints From Me!!! Thank you for the young man that just delivered the gas for our fireplace. He came in and lit the pilot light for me . He checked my smoke detectors for me . Gave me so much information on fire detectors and fire extinguishers . His name is Henry. Thank you Ferrellgas for hiring competent people to represent your company .
4.1
Details
Additional Fees
Billing Practices
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
#1407974
Reply to reviews
When they delivered gas to my tank, their connector was leaking. When I pointed out that I was paying for that leak, their driver was unconcerned. Furthermore, they volume corrected the delivery to 60 degrees Fahrenheit, even though the temperature was only about 32...
Read more
Anonymous
Anonymous

The meter measuring gallons is inspected by your state Weights and Measures Department. Complain to them.

1.0
I didn't like
  • Being cheated
#1392748
Reply to reviews
Stay AWAY From Ferrell Gas Monday Sept. 17th I called around to different gas companies getting quotes. Was given quote of $1.09 Gallon from Ferrell gas, so I told the lady I would like to order 200 gallons. They asked about information that would be on a metal tag,...
Read more
1.4
New Town, North Dakota
#1369365
Reply to reviews
Had a leak under the house. Delivery man red tagged the tank and put a lock on the inlet. No problem with that at all. Safety first! Had a plumber find and fix the leak. Called to have the tank hooked back up. Was told it would be 5 damn days before the guy would come...
Read more
#1367593
Reply to reviews
we sold my mothers house after her death i called personaly told them i wanted the tank picked up told them how much gas was in it 20 % which she calculated at 167.00 after several calls trying to figure out why the refund was never recived she finaly tells me the new...
Read more
I didn't like
  • We were screwed
#1347576
Reply to reviews
We installed a new heating system. We called Ferrellgas, paid our money up front, they came out to set up the tanks. The gentlemen put up every reason why he could’t set the tanks even going so far as to say it would obstruct our view. He measured the length with my...
Read more
#1326091
Reply to reviews
Show

Ferrellgas in Stuart, Florida - CHARGE FOR ESTIMATE

I had called them to give me an estimate on what it would cost for gas nobody ever told me they were going to charge me for the estimate first they called me and now they're mailing me bills for $46.94. That's some scam missing required information
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1304768
Reply to reviews
February 2018.Gas was paid for,$575.00 by State.They put in 257.oo and stole the rest saying They didnt want to do buisness with me for no reason.They wanted to wait 5 days when I was out of gas and told me id be charged $80.00 for " early delivery" if I didnt wait.I...
Read more
1.0
#1263914
Reply to reviews

Contact Ferrellgas

Mailing Address:
Ferrellgas Customer Care Center
103 South Main
Ottawa, Kansas 66067
United States
Phone:
(888) 337-7355
More
Show

Ferrellgas in Jacksonville, Illinois - Not good

In the past ten years of trying to use your location here there has been over a dozen times we have tried to get a tank refill during regular hours and out is closed. This is sad
1.0
Details
Reliability
#1222865
Reply to reviews