I had my gas delivered quickly today but the man could not or didn't know how to light the pilot light!! He said I would have to have a service tech come out on Friday and that would cost me $85 an hour.
I was so blasted mad that he didn't know what he was doing but he was delivering my gas!! I went to their office in Macon, GA yesterday to pay for my gas and while I was standing there a customer called and the employee answered the phone--the person on the phone said he had gotten his delivery but the employee didn't like the pilot light--she told him that for a service tech to come out it would cost $85 an hour!! This is a scam to make money on people when they don't have to if they would hire people to properly do their job!
I am totally mad and tonight is it very cold here in GA so I have to use my space heaters..running my electric bill up---I know one thing when this gas runs out I will NOT use them again.... :
Product or Service Mentioned: Ferrellgas Vehicle Driver.
Reason of review: Problem with delivery.
Monetary Loss: $85.
Preferred solution: Full refund.
I didn't like: Being cheated, Driver could not light pilot light no heat.