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We purchased the property in December 2016 and in February of 2017 made contact with the Nissley Propane (the name on the tank) to attempt connect a regulator for our gas fireplace. I was informed the company was sold approximately 8 years prior to another company and...
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1.0
Manheim, Pennsylvania
I didn't like
  • Customer service
  • Delivery and customer service
  • Delivery service
#1194537
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We habe to pre pay to get propane & thats ok. But tgis will ne the 2nd weekend we are left with no heat due to no propane delivery!! Paid part Friday and the rest Monday morning and now its Saturday and -4 degrees amd we are screwed..FU ferrell gas we will get our...
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Anonymous
Anonymous

This company has no compassion at all. Everytime I call I end up pissed off cause of them. The are rude, and snotty and do not care about being professional at all. Searching ...

Anonymous
Anonymous

You may have unrealistic expectations. In the middle of February with subzero temps, routes can have lead times of up to a week. It is your responsibility to call in when you ...

1.2
#1186789
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First tank delivery date the company no-showed. 2nd tank delivery and set-up date the company delivered a tank. Third time's a charm the company finally hooked up my tank. No one informed us it needed to be inspected before fill. By the time it was inspected there were...
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Anonymous
Anonymous

I agree this is one of the worst companies I have ever done business with. Their office staff is rude and made accusations we where refilling our own tank even though it has t...

1.0
#1179339
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I'm on social security, and live in Oklahoma. I am unable to pay for it in full all at once. I was offered the bill pay account. First year 2015-2016 a warm winter I paid $89 month. Both ferrellgas, and I realized it was to much. I was offered to pay $46.04 monthly in...
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1.0
#1175456
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Ferrellgas - Terrible service

Took a payment for 100 gallons of propane waited 12 days for delivery filled 25 gallons over sent a bill for 40 dallors crooks they seem to be more interested on impressing there investers on there website by ripping off there customers
#1171496
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Ferrellgas - Horrible Service

Was promised propane refill today...No call No show. Ordered refill 11 days ago. Was simply lied to
1.7
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1169753
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I am on a call as needed arrangement, and I pay in advance. I sent a request on December 28th via email, and followed up on Jan 2nd to make sure my order was received. I stated that at the time of my email, I was at 30 %, but because of the cold weather I was sure it...
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2.6
I didn't like
  • Service or staff attitude
#1164853
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We paid for our gas to be refilled and they told us they would be here in a couple days, when they didnt show up we called back and they told us we were not even scheduled for a delivery. We told them we were all the way out and they said they would put us on emergency...
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1.4
#1162423
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Ferrellgas - Poor service

This has happen more than once they let you run out of gas and than try to charge you extra. To deliver the gas they say they will call you back and they can not even do that right they charge way more than what I pay in the Gaylord area
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1161495
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Ferrellgas - HORRIBLE CUSTOMER SERVICE!!!

Absolute horrible customer service reps - RUDE, entitled and COMPLETELY UNPROFESSIONAL; raised voice to argue and ultimately hung up on me!! DO NOT RECOMMEND and would definitely look elsewhere. {{Redacted}}
#1161337
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