Latest review first
Paid the gas bill one day late because of the pay period it was turnd off on friday and still not turnd on the next thursday they will make you suffer for being late and then give you the runaround and be roud to you on the phone.Read more
I hate that I have to give them 1star. Is there not a zero star option? I have no clue how this company is around and doing business bc all they deliver is lies!! Congrats to them for being the only company who could tick me off before even having them out the first...Read more
Ferrellgas - Propane Review from Schaumburg, Illinois
Order propane two went by still no propane called them the person on the other line gave us all kinds of excuses then got upset when caught in a lie trying to put the blame back on us we cancelled our service ask for the refund on the pre payment they made us do still have not pickup the tanks and we're fighting to get our credit card refunded back all they do is lie Don't buy from them go were your treated like a human.
I've had ferrellgas at my house for 12+ years now. It's only for cooking and a relatively small tank with no gauge. We ran out of gas about a week ago and called to have it filled. We were told that it would be two weeks to get filled and there would be a $50 charge...Read more
Lebanon, New Jersey
Called Feb 3 to have my propane tank filled.. called again Feb 16 and they were supposed to fill it that day.... now today it's <5% possibly empty.... and once the snow hits they won't make it up the drive way..... and I'm not on the list to be filled today......Read more
Harrisville, West Virginia
We phoned and emailed when our tank was at 20%, then at 15%, then at 10%. Now we are under 5% and almost out of gas and still no one has come to fill up our tank. The ferrellgas representative we've spoken to on the phone has been unhelpful and uncaring. The...Read more
Ferrellgas - Propane Review from Conneaut Lake, Pennsylvania
Awful service and wait time. Been waiting over a wksl for my delivery. Have 5 young kids at home. They don't care. When I called to see if it was going to be delivered today they said no so I asked about Monday which will be there tenth day and she said maybe we won't know til Monday. This place has horrible wait time. And there minimum delivery is 200 gallons for the 500 gallon tank they have here. They are the worst propane dealers in northwestern pa. Absolutely horrible.
Conneaut Lake, Pennsylvania
I have been a customer of Ferrellgas for more than 3 years; the customer service department has totally declined alone with the delivery service. About two weeks ago my husband realized he had not checked our gas and it has been so cold but discovered when he did we...Read more
Was promised delivery of gas in a week but no one delivered. Called them and was told delivery would be the next day. Guess what, no delivery. Called 2 days later and was promised delivery today. So far no delivery. It's 9 degrees out and my tank is now showing zero...Read more
I didn't like
- Delivery and customer service
We ordered gas when they told us to. When your tank gets down to the 30% mark. They said they would be out within 7 days to fill it. After the 7th day and they had not came to fill the tank. I called back and Ferrell Gas Manager "Mike" told me that they had some...Read more
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