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Heather/Don/Suzanne all worthless.Tried to get a refill in November, 3-4 weeks till Christmas, was told they couldn't. Ate baloney sandwiches for Christmas dinner thanks to them dropping the ball. Tried SEVERAL times to buy a tank from private seller, told on every...
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1.0
#781968
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Ferrellgas is a prime example of a company that takes your money and provides the worst service known to man! They could care less about their customers. It took just about three months to have a tank delivered and filled the first time. Their reasoning was the “truck...
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Anonymous
Anonymous

You are SO RIGHT!!! Every word!! We changed providers after the tank they brought ran out. They're service SUCKS HAIRY BALLS!!!!

Elizaville, Kentucky
#777289
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I AM SHOCKED AT THIS COMPANY!!!!! I am writing to the USA to take this company down!!!! They have stolen over 800.00, for them to co e out between 6 to 8 days. They use a ferrell tester, whhich is bs, and isn't like Ozark propane tester or any other propane tester out...
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Anonymous
Anonymous

That's terrible!

#773859
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I have four children and applied for heap i got my first propane voucher, but ran out of propane today. I recieved my second voucher letter satuarday for $344.00. But unfortunatly its not enough because even with voucher i still have to pay $129.80 to get propane. And...
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Anonymous
Anonymous

You can change companies, but good luck getting them to pick up their tank! Mine has been in the yard for 9 weeks!

New Lexington, Ohio
#772857
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ordered and paid for propane on 12/23/15,promised delivery on 12/30/15. today is 01/08/16. called on 01/04/16,promised delivery this week, no delivery. Please return funds to credit card received from,and I will find other provider. I don't need 80 pages to explain...
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2.0
West Liberty, Kentucky
I didn't like
  • Delivery service
#766830
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How do these rip off artists stay in business.Do not use their service!!You will be very sorry
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
#763816
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This company is going down.... The customer knows when they're not priority. You can't fake it. Say what you mean and mean what you say..... Ferrellgas can get all the new management they want but their training program is terrible and they put you on computers that...
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#726486
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I worked for this company and they switched their customers from Keep full to will call without notifying the customers- the customer would not realize until they were out of gas usually during a weekend or cold weather - then forcing the customer to call in and pay...
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#709601
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Last year I paid $95 for service labor to have someone come to the house and spend 5 minutes starting our gas fireplace. Turns out the starter was installed upside down based on the directions, so it was hard to follow the manual. Last week I had the same service...
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3.0
I didn't like
  • Price gouging
#657892
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Ferrellgas would not service my property stating it was not safe to have the truck go over a bridge to my property because they were unsure if it would take the weight. Ferrellgas has serviced my property multiple times in the past without any properties. My neighbor...
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2.0
I didn't like
  • Delivery and customer service
#650736
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